Terms and Conditions

Upon completion of your appointment and you have decided to purchase items, either by special order or in-stock items, the following conditions apply:

Customer acknowledges placement of special order and/or receipt of goods and/or services in the amount of the total agreed upon. All sales are final. No refunds or exchanges.

• The customer agrees with the designer, style, colour and size for each item ordered. They understand that custom measurements and/or custom length may not be exact. Customer understands that dye lots may vary from swatches.
• Customer further understand that payments are forfeited in case their event is cancelled, without exception. Again, all sales are final.
• A balance due on any item is payable when the item arrives in store
• Customer understands that when purchasing a floor sample item, it is sold in ‘as is’ condition. The cost of any fixing and cleaning will be their responsibility.
• Customer understands that alterations to the merchandise may be necessary and that alterations will incur a separate charge. Customer further understands that they will not hold this store liable for any alteration inaccuracies or errors.

More information can be found in our FAQ page and as always, please do not hesitate to contact us at info@sindersbridal.com should you have any questions or concerns.